FAQ's

Frequently Asked Questions (FAQs):
  1. What is your business all about?
    Our business specializes in offering a curated selection of original cosmetics and skincare along with high-quality fashion accessories. We source and resell these products to provide our customers with access to premium items at competitive prices.
  2. Are the products you sell authentic and safe to use?
    Yes, absolutely! We take pride in ensuring that all the products we offer are authentic and sourced directly from authorized distributors or the brands themselves. We prioritize safety and quality in every product we resell.
  3. How can I place an order with your business?
    Ordering from us is easy. Simply browse our online catalog, select the products you want, and add them to your cart. Then, proceed to the checkout page, where you can provide your shipping information and payment details.
  4. What payment methods do you accept?
    We accept a variety of payment methods, including bank transfers and cash on delivery and other secure online payment options. Your financial information is protected through encryption and security protocols.
  5. How do you handle shipping and delivery?
    We strive to provide fast and reliable shipping services. We make a confirmation call and process it promptly after confirmation. Shipping times are 2-3 business days for deliveries within Karachi and 3-5 business days for deliveries out of Karachi. Our shipping charges are flat i.e. Rs.300/- and free delivery on all orders Rs.8000 or more.
  6. Can I return or exchange products if I'm not satisfied?
    We want our customers to be satisfied with their purchases. If you receive a damaged or incorrect item, please contact our customer service within 24hours of receiving your order, and we'll assist you with returns or exchanges. Please review our return policy for more details.
  7. Do you offer any discounts or promotions?
    Yes, we frequently run promotions and offer discounts on select products. To stay updated on our latest offers, subscribe to our newsletter and follow us on social media.
  8. Can I resell your products through my own business?
    We currently don't offer a wholesale or reseller program. Our products are sold directly to end customers. If you have specific inquiries or partnership proposals, please reach out to our customer service team for further discussion.
  9. How can I contact your customer support team?
    You can reach our customer support team through email at letsglamorize@gmail.com or by using the contact form on our website. We aim to respond to inquiries within 24-48 business hours.
  10. Is my personal information safe with your company?
    Yes, we take the privacy and security of your personal information seriously. We have robust security measures in place to protect your data and ensure it is used only for order processing and communication related to your purchases. Please refer to our Privacy Policy for more information on data handling practices.
    If you have any additional questions or need further assistance, please don't hesitate to reach out to us. We're here to provide you with the best cosmetics and skincare products and exceptional customer service.